Cancellation & Refund Policy

01 Subscription Cancellation

You may cancel your DreamDrive subscription at any time.

Cancellation will stop the subscription from automatically renewing at the end of the current billing period. You will generally continue to have access to the subscription features until the end of the period that you have already paid for, subject to the applicable platform's terms.

Cancelling a subscription does not automatically result in a refund for the unused portion of the current subscription period.

02 iOS App Store Purchases

Subscriptions purchased through the iOS version of DreamDrive are processed through Apple's App Store and are subject to Apple's applicable payment, cancellation, and refund policies.

DreamDrive does not directly process or control refunds for purchases made through Apple's App Store.

03 Other Payment Methods

If DreamDrive offers subscription purchases through other supported payment methods, cancellation and refund requests for those purchases will be handled according to the applicable payment provider's terms and DreamDrive's applicable refund policy.

04 Refund Eligibility

Refund eligibility may depend on the payment platform, purchase method, subscription type, transaction status, and applicable laws and regulations.

Where a refund is approved, the refund will generally be processed back to the original payment method used for the transaction.

05 Duplicate or Failed Transactions

If you believe you have been charged more than once for the same subscription or if a payment was successfully completed but the subscription was not activated, please contact DreamDrive Support.

Please provide your account information and relevant transaction details so that we can investigate the issue.

06 Subscription Renewal

DreamDrive subscriptions may automatically renew unless automatic renewal is cancelled before the end of the current billing period.

For subscriptions purchased through Apple's App Store, you can manage or cancel your subscription through your Apple account and App Store subscription settings.

07 Refund Processing

Once a refund has been approved by the applicable payment provider, the time required for the funds to appear in your account may vary depending on the payment provider and financial institution.

DreamDrive does not control the processing time of refunds handled by third-party payment providers.

09 Policy Updates

DreamDrive may update this Cancellation & Refund Policy from time to time. Any changes will be published on this page with an updated "Last Updated" date.